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AJ
Alex Johnson13:20
How do I connect my Telegram bot to ChatBotHub?
SM
Sarah Miller14:05
Webhook not receiving events, getting 403 error
DC
David Chen15:45
API rate limit exceeded, need higher quota...
EW
Emma Wilson14:20
How do I upgrade to the Pro plan?
MR
Marco Rossi11:30
WhatsApp Business API not connecting...
LP
Lisa Park12:15
Instagram DM sync stopped working since update...
TB
Tom BakerMar 27
Still waiting for multi-language bot config help
RK
Ryan Kim15:10
Love the new auto-reply templates feature!
AJ
Alex Johnson
Ticket #CB-2026-0847 • Telegram Bot Setup • Kate Davis
WA
TG
CH
Email
SMS
FB
IG
TH
PIN
TT
February 28, 2026
Telegram
Hi there, I just created my Telegram bot. How do I connect it to ChatBotHub?
14:22
Kate Davis
ChatBotHub
Hi Alex, go to Settings > Integrations > Telegram, paste your bot token there. It should connect within a few seconds.
14:35
Marco Rossi
WhatsApp
Hello, can you help me set up the WhatsApp Business API integration?
15:10
Sara N.
WhatsApp
Sure, you need a verified Meta Business account first. Then go to Integrations > WhatsApp and follow the setup wizard.
15:25
March 1, 2026
Email
Subject: Bot configuration exportHello, attached is our current bot flow config. Can you review it and suggest improvements?
bot_config_v2.json (1.2 MB)
11:05
Kate Davis
Email reply
Received, thanks. I have uploaded the config to your ticket for review.
11:20
David Chen
Email
We keep hitting the API rate limit. Can we get a higher quota for our Enterprise plan?
14:30
Lisa Park
Telegram
Any update on the Instagram DM sync fix? It is still not pulling new messages.
16:45
Today, April 2, 2026
WhatsApp
Hi, quick question — where do I find the Telegram bot token in BotFather?
09:30
Sarah Miller
Telegram
My webhook endpoint keeps returning 403. Is there an IP whitelist I need to configure?
09:15
ChatBotHub
Hello, I wanted to ask about the bot token setup — where exactly do I paste it in the dashboard?
09:45
Kate Davis
ChatBotHub
Hi Alex, go to Settings > Integrations > Telegram, and paste it in the API Token field. Click Save and it auto-verifies.
09:52
SMS
OK thx, will try that now
10:33
ChatBotHub
Thanks, the bot connected successfully. Also, can I set up auto-reply templates for common questions?
10:45
Emma Wilson
ChatBotHub
I want to upgrade to Pro plan. Can I see a comparison of features vs Starter?
current_plan_screenshot.jpg (3.4 MB)
11:02
Marco Rossi
Facebook Comment
I saw your post about WhatsApp integrations — does it work with WhatsApp Business API too?
11:30 • fb.com/chatbothub/post/12847
ChatBotHub Page
FB Reply
Yes, we fully support WhatsApp Business API. DM us and we will walk you through the setup.
11:45
Lisa Park
Instagram DM
Hi, I saw your reel about IG DM automation. My sync stopped working after the latest update. Help?
12:15
ChatBotHub IG
IG Reply
Hi Lisa, we pushed a fix for the IG sync issue. Please reconnect your account in Settings > Instagram. Should work now.
12:30
Ryan Kim
IG Comment
Best chatbot platform out there. Set up our bot in 10 minutes. Highly recommend ChatBotHub.
13:00 • @chatbothub reel
Threads
@chatbothub can I manage multiple bots from a single dashboard?
13:20
ChatBotHub Threads
Threads Reply
Yes, the Pro plan supports unlimited bots in one dashboard. Upgrade from Settings > Billing.
13:35
Sarah Miller
Facebook DM
Hello, I also messaged on Telegram. Just making sure — do I need to whitelist IPs for the webhook to work?
14:05
Emma Wilson
Pinterest Comment
Saved your pin about chatbot pricing plans. Is the Pro plan pricing still $49/mo for 2026?
14:20 • pin/chatbothub/pricing-guide
ChatBotHub Pinterest
PIN Reply
Yes, Pro is $49/mo and includes unlimited bots, priority support, and advanced analytics.
14:40
Ryan Kim
TikTok Comment
Great video about the auto-reply templates feature. Shared with our dev team.
15:10 • @chatbothub video
David Chen
TikTok DM
Hi, I saw your TikTok about API rate limits. Can you help us get a higher quota for our Enterprise account?
15:45
ChatBotHub TikTok
TT Reply
Hi David, Enterprise customers can request quota increases via Settings > API > Rate Limits. I have also escalated your ticket.
16:00
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Client Info
Contact
NameAlex Johnson
CompanyTechFlow Inc.
PlanPro
Phone+1 555 XXX
Emailalex@techflow.io
Ticket
Number#CB-2026-0847
PlanPro
StatusIn Progress
Day5 / SLA 7
AgentKate D.
Channels (11)
WA WhatsApp12 msgs
TG Telegram3 msgs
CH ChatBotHub8 msgs
EM Email5 msgs
SMS SMS2 msgs
FB Facebook4 msgs
IG Instagram6 msgs
TH Threads2 msgs
PIN Pinterest1 msg
TT TikTok3 msgs
Response
Avg reply12 min
Last reply09:52
SLAOK
Shared Files
bot_config_v2.json1.2MB
current_plan_screenshot.jpg3.4MB
api_docs.pdf0.8MB